Course Description
There are times when Chefs and head Chefs need to have tough conversations, whether this be with your own team, peers, the boss or your suppliers. Based on the latest research and thought leader's recommendations, we base the session on the work of Kim Scott who learnt how to have tough conversations the hard way. This session gives a framework and useful key phrases which you can use to get your message across yet still maintain the relationship and are able to move forward productively.
Key Learning
Understand the benefits of a tough conversation and why it is crucial
A structure to follow - SBI
Key phrases to make it easier
Managing your emotions
Understanding the lessons from Radical Candor the book by Kim Scott
The top ten best tips we have found from reading 100's of articles and attending sessions
Suitability
Anyone who needs to have a tough conversation with a reportee, a peer or their boss.