About

We have built a company that puts our clients and customers first.

We focus on relationships, relevance and results.

What we stand for :

Our purpose

We inspire others to succeed by simplifying the complicated stuff.

We enable transformation of others whether they be large global organisations, independent entrepreneurs and SME’s, leaders or individuals by enabling them to build strategy, achieve cultural alignment, employee engagement and knowledge by having a no nonsense pragmatic approach, being creative and building relationships.

Our Values

Transformation – Results – Simplicity – Relationships

Our Team

MJ

Mary Jane Flanagan  (MJ) MBPsS Fitol

Mary Jane (MJ) Flanagan MBPsS Fitol  is a businesswoman, cultural change specialist, thought leader and sought after speaker.

Her mission is to help organisations, SME’s, Leaders and Individuals transform through improved service standards, leadership capability, employee engagement and knowledge.

After many years setting up and running successful brands for others she realised that too many organisations left the ‘people stuff’ to HR, failed to give their leadership the skills and support they needed to inspire their teams and develop the skills of all team members to ensure they deliver the best they can.

Outcome focused with a common sense approach, MJ has the ability to simplify the complicated and give leaders and teams training and development that inspires, educates and translates to improved  standards, engagement, goal alignment and ultimately a return on Investment.

Recognised by the British Psychological society she has a proven track record in  using psychology, research and neuroscience to enhance her delivery, coaching, mentoring, understanding of people and organisations whilst remaining pragmatic and relevant.

If you’d like to book one of our amazing trainers, please get in touch through our contact form.

MJ Inspire Book

Do wish your teams would deliver excellence especially when busy at Christmas & make the most of the sales opportunity without the “hardsell” If so then send them on the customer focused skillsbootcamp.
To book go to the link in my bio
#upserve #retail #hospitality #workshop #roi https://t.co/eowSKyV7Un
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Devon & Roberto they are amazing! They work @thehoxtonhotel Southwark Devon cooked the best pasta with crab. When I told him his head #chef Roberto made sure the whole kitchen gave him a round of applause. Excellent #leadership
#motivating #cheflife @timogriff @sharanpasricha https://t.co/ztuaj4zHTk
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Can we start a campaign to get @PNH_Hotelier on the cover of the caterer. If everyone agrees let’s start retweeting & commenting. Industry stalwarts as a front cover with others @dmhatthegoring @TheGMWhatley @hmurray9 @HancockSpeak @raymond_blanc @Caterertweets @katherineprice

Well said Katharine. We know that a combination of genders in the kitchen aids retention and changes the dynamic positively. Let us decide what we can and cannot do in the kitchen having had children, it should not even be part of the conversation. https://t.co/L6VpRjWzfn

There are a few of these I would listen to https://t.co/SRzZGR2m3L
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Stylist Magazine @StylistMagazine
Give your tired playlist a break with our pick of the best celebrity podcasts to liven up your commute https://t.co/mYuCq0ku2k https://t.co/0hv5nLDK53

Adam Rowledge

Consultant and Facilitator

Adam is the Managing Director of Rowledge Associates, a consultancy and training business which supports companies to put their people first to achieve business success and to enrich the lives of team members through positive impacts in the workplace.

Adam is dedicated to improving the employee experience, in particular the development and wellbeing of teams. This focus saw Georgian House, the five-star status hotel he successfully managed, achieve ‘Commitment’ level of the London Healthy Workplace Charter and establish a collaborative culture, where the team are given autonomy to work on their own projects.

Credentials:
Independent Hotelier of the Year 2018
Fellow and Vice Chair of the Institute of Hospitality
Member of the Chartered Management Institute (CMI)
Stonebow and World Host accredited trainer
International Keynote Speaker
Non Executive Director

Visit Adam’s website here

Helen Flint

Coach

Helen is an experienced, qualified coach with a career entrenched in people.

Her experience includes more than 12 years as a senior recruitment management consultant after various operational management positions within the contract catering industry.

In addition to heading up the training and development division of a dynamic talent retention company, she has run her own coaching practice and her most recent role was at board level, helping to build a thriving national recruitment business.

She is passionate about helping clients to identify their hidden potential, build their self-confidence and increase their drive to achieve their goals. By working intuitively and empathetically with her clients, she is able to help them to help themselves and become the person they want to be.

Having successfully changed careers several times herself, alongside considerable experience as a coach and recruitment consultant, she is ideally placed to deliver effective careers, executive and personal coaching.

Credentials:
Professional Coaching Qualification CMI/UKCLC – Level 3 NOCN
Careers Coaching – John Lees,
Thomas International Personal Profile Analysis Level 1
Thomas International Emotional Intelligence,
Qualified to use psychometric profiling tool IWAM and SDI
One-to-one and Group Training Skills Certificates
Behavioural Interviewing Techniques

Stephen Yates

Coach & Facilitator

As a knowledgeable, fun, gritty and adaptable coach and facilitator, Stephen works with corporate and private clients looking to gain clarity, focus and awareness of what they want to achieve in the future.

This work explores the client’s identity – who they are and realizing the skills and resources they have at hand to move forward.

As an experienced facilitator for over 15 years, Stephen develops leaders at all levels to ensure they build their competence and resilience. He works in all sectors including hospitality, retail, pharmaceutical, engineering, IT and banking.

Credentials:
CIPD – Cert in Training Practice
NLP Practitioner
MBTI, SDI
Trained Coach
Strengthscope practitioner
French speaker,
Member of the International Coach Federation (ICF)

Maria Smart

Coach and facilitator and founder of In the Flow Coaching.

I work predominantly with individuals who are at transitions points in their careers, supporting them in areas such as career development and change. Whether they are a first time manager or stepping into a senior leadership role; seeking to develop management, leadership and business skills or considering a change in career direction.

With over 20 years experience in operations and HR, including working at board level as a HR Director for an exclusive London property management company, Maria combines post graduate training in Business & Personal Coaching with her extensive management experience to support and enable her clients.
Maria works with professionals from both private and public sector, including property, hospitality/leisure, professional services and technology.
Her coaching style is supportive, yet challenging, enthusiastic, fun and focussed on helping her clients identify and attain their personal and professional goals.

Credentials:
Member of the International Coach Federation (ICF)
Member of the Chartered Institute of Personnel & Development (CIPD)
ACTP Accredited Business & Personal Coaching qualification
Licensed Firework Career Coach
CIPD Qualified
Executive Coach – Government Early Talent Programme